Thank you for your interest in receiving Biblical Counseling from our team at Crossroads! We exist to see the hurting and the hardened transformed into Christ's likeness and to see you continually live a life pleasing to the Lord. We strive to be conscientiously and comprehensively Christ-centered, compassionate and culturally informed as we walk along side of you. We accomplish this by understanding man's nature and what is the root cause of our problems. It also involves understanding what the solution is to our root heart issues. Resolving life's difficulties includes being in a right relationship with God, understanding the forgiveness and grace He lavishes on us, and recognizing the empowerment we receive from Christ that enables us to respond to problems in a Biblical manner.

To begin the counseling process with our Biblical Counseling ministry, you are required to complete the forms below as thoroughly as possible. Upon completion and submission of your Person Data Inventory (PDI) and the Counseling Agreement, you will receive a copy of your forms (to the email you provided) and you will receive a confirmation email from the Biblical Counseling Ministry which will explain the next steps in our process within 72 hours.

PLEASE NOTE: If this is for marital counseling, each spouse must complete these forms before a confirmation email is sent with the next step in our process.

The Counseling Agreement will give you all the information you need as you enter into our counseling ministry. PLEASE READ IT CAREFULLY. If you have any questions or concerns, please do not hesitate to contact the Biblical Counseling ministry at:

In Christ's Love,
Fran Schneider
Biblical Counseling Coordinator
Crossroads Church, Sturgeon Bay, WI 54235

Personal Data Inventory Form (PDI)

(If a question does not apply leave it blank)

Marital Status
Have either of you been previously married?
Have you ever been separated?
Have you ever filed for divorce?
Do you have any chronic conditions?
Do you believe in God?
Do you pray?
Would you consider yourself a Christian?

*Please Continue Scrolling Down and Complete the Counseling Agreement As well!

Counseling Agreement

We want your first session to be as profitable as possible. So we ask that you give careful attention to the following document. It will help you understand who we are, what we do and what we ask of you as you enter into our counseling ministry. If you have any questions in regards to any of the items below, please contact the Biblical Counseling office at

Who Our Counselors Are

Our Biblical Counselors are trained in the meaning and use of the Bible and the biblical principles found in it for counseling. We are committed to the position that Scripture is our only authoritative guide for life and is sufficient for all of life's problems. We do not base our counseling knowledge on our own opinions, experience, or concepts of behavior. We seek to apply biblical truth, in its completeness, when we meet with you and discuss your current issue(s).

Our team of Biblical Counselors deal with a wide range of problems, including broken marriages, parent-child relationships, fear, depression, addictions, abuse, stress, anxiety/worry, and a host of other problems. But know that our counselors are not infallible; they do not pretend to know all there is about biblical teaching and its applications to life, but they are well equipped and competent to help you change. Your counselor will make it a point, when meeting with you, to differentiate between God's commands and their suggestions.

PLEASE NOTE: YOU ARE NOT RECEIVING PROFESSIONAL ADVICE. We will not be practicing as doctors, psychologists or psychiatrists in their role as your Biblical Counselor. Therefore, if you have significant legal, financial, medical or other technical questions, you will be asked to seek advice from independent professionals not associated with the Crossroads Biblical Counseling Ministry. Your Biblical Counselor will be happy to cooperate with such advisors and help you consider their counsel in light of relevant biblical principles.

Our Goal

Our goal is provide you with the biblical help that you need to meet the challenges of life in a way that is pleasing and honoring to Christ. We believe that the Bible provides us with everything we need for life and godliness (2 Peter 1:3). Therefore, we do not base our counseling on man-made theories that most psychologists and psychiatrists base their counseling practices on. Understand, the Biblical counsel you will receive will consist of the giving of scriptural counsel and the practical application of Gods Word. Our counselees are held fully responsible for how he/she implements that counsel.

Our team of Biblical Counselors will focus on three basic foundations from God's Word that will redirect you upward towards Christ and less toward your problems. They are:

Hope — Because in Christ we have a great High Priest who has been tempted in all things, yet was without sin. Thus, because of Him, even though every sin common to man may be tempting you, God has promised that He will not let you be tempted beyond your endurance, but will provide for you the way of escape from sin so that you can endure it (1 Cor. 10:13; Heb. 4:14-16).

Change — Because in Christ we can learn how to lay aside the old selfish ways of living and put on the new ways of living in a manner worthy of the Lord, to please Him in all respects, bearing fruit in good work and increasing in the knowledge of God (Eph. 4:20-24; Col. 1:10).

Practice — Because we need to prove ourselves doers of Gods Word, not merely hearers of it, forgetting and deluding ourselves. Only in effectual practice of the Scriptures will we be blessed in what we do, and only then will we please the Lord (James 1:22-25).

We are an Equipping and Training Ministry

Our Biblical Counseling Ministry receives many requests for counseling and our goal is to be able to honor all the requests. To achieve this goal, we are continually expanding the ministry by training new counselors. With this in mind, please be aware that your Biblical Counselor may have a trainee with him/her. Your counselor will advise you when or if a trainee will be present. If having a trainee present would make you feel uncomfortable, please let your counselor know.

CONFIDENTIALITY: Confidentiality is respected but held within appropriate limitations. At times, and with much prayer, your case may be discussed with other Biblical counselors, other professionals, or with one of our Pastors or Elders; this will only happen to the degree necessary to find further biblical solutions to your problem(s). All such consultation will be conducted in accordance with the highest standards of Biblical ethics.

Our team does understand the important aspect of confidentiality and we carefully guard the information you entrust to us. However, absolute confidentiality is not biblical. In certain circumstances the Bible requires that facts be disclosed to selected others (see Matt. 18:15). If a Pastor or Elder of Crossroads Church should inquire, we will disclose to them that information which we believe is necessary for them to effectively shepherd and lead you.

PLEASE NOTE: There are five situations when it may be necessary for us to share certain information with others. They are:

  1. When a counselor is uncertain how to address a particular problem and needs to seek advice from the BC Coordinator.

  2. When a counselee attends another church and it is necessary to talk with his/her Pastor.

  3. When there is a clear indication that someone may be harmed unless others intervene.

  4. When a counselee persistently refuses to renounce a particular sin and it becomes necessary to seek assistance of others in the church to encourage repentance and reconciliation (see Matt. 18:15-20; Prov. 15:22, 24:11).

  5. When criminal activity has been committed and the counselee refuses to bring the matter to the attention of local authorities.

Please be assured that your Biblical Counselor strongly prefers not to disclose personal information to others, and will make every effort to help you find ways to resolve a problem as privately as possible.

Counseling Sessions

We will strive to arrange your first session as quickly as possible after receiving your forms.

Our Biblical Counseling Ministry, is run by trained volunteers. Due to this, it may take some time to pair you with the appropriate Biblical Counselor. We also do our best to pair you with a Biblical Counselor(s) who has potentially been through whatever trial or circumstance you are currently facing.

Once a Biblical Counselor(s) is chosen and available to meet with you, you will receive an email with instructions for how to schedule your first session. Each counselor has their own individual calendar and you they will make an effort to offer times that works with your schedule.

You and your Biblical Counselor(s) will receive a confirmation email with your scheduled appointment. If you need to reschedule or cancel your appointment, you will have those options in that email.

PLEASE NOTE: If you need to cancel your appointment, please contact your assigned Biblical Counselor(s) within 48 hours of your appointment time. Failure to notify the counselor(s) or the Biblical Counseling Coordinator of your need to cancel or reschedule may result in being put on our waiting list.

Most of our counseling is done at Crossroads Church. At times, other locations may be used ~ a neutral location or the counselor's home. We strive to make the location convenient for both of you. Your counselor(s) will confirm the location with you.

If all of our Biblical Counselors are at full capacity and none are available at the time of receiving your PDI, you will be given several options to choose from. The Biblical Counseling Coordinator will contact you to discuss the options. During that call, the Coordinator will briefly discuss your current problem(s) and look to possibly get you in for a one-time meeting with them or with one of the Pastoral staff, as one option. The goal in each option will be to give you hope and a place to start while you wait. This could be a solidly biblical book that would speak to your issue(s) or a passage or book of the Bible to saturate yourself in until you meet with an available Biblical Counselor.

Your first counseling session will typically last at least 2 hours. After that, your counseling sessions will, typically, last 1 to 1 1/2 hours every week or every other week. Our goal is to meet with you 10 to 12 times. This will be based on the severity of your problems and on how quickly you respond to the biblical counsel that you get.

EXPECTATIONS AND COMMITMENTS: Your counselor will invest in you, thus, we have certain expectations of you in return. First, it is important that you be honest and willing to trust your counselor. It is difficult for him/her to help if you seek to hide from the truth of your situation. Second, your counselor will typically send you away with homework. We believe that the hard work of change happens more outside of the counseling meetings so your homework will be purposeful and necessary. It will assist you towards genuine and lasting change. And finally, your counselor will be looking for a commitment of time. Problems and bad habits develop over long periods of time and typically can not be broken in just a few days. For this reason, your counselor will be looking for several commitments from you. They are:

  1. You will show up for your scheduled session with your Bible, a notebook, and a teachable spirit.

  2. You will have completed your homework and will be ready to discuss it with your counselor.

  3. We recommend attendance at worship at Crossroads Church during counseling to assure consistent Biblical teaching .

  4. You will put into practice the Biblical principles that you learn with your counselor so that both of you will see significant change in your life as you respond to life in a Christ-like manner.

If your counselor finds that you are not fulfilling these commitments above, please know that your counselor will first seek to identify the cause of the failure to fulfill them, discuss it with you and help you correct it. If there still is no fulfillment of these four commitments from you, your counselor will view that as a sign that you wish to be released from your counseling sessions and will do so promptly.

Come with high expectations! We are sure that you will find hope and encouragement from your first session to your last. With your cooperation, the Biblical Counseling team is confident that you will find true, good and acceptable answers to the problems that prompted you to come to us.

IN THE EVENT OF A CONFLICT: If there is a conflict between you and your counselor, it will be our goal to ensure that all such conflicts will be resolved in a biblically faithful manner. We require that all of our counselees agree that any dispute that arises with a counselor, or with our church, as a result of counseling, will be settled by mediation within the church according to the principles of Scripture and Peacemakers Ministry, our current Bylaws, and the authority of Crossroads Church.

Having clarified the principles and policies of our counseling ministry, we welcome the opportunity to minister to you in the name of Christ and to be used by Him as He helps you to grow in spiritual maturity and prepares you for usefulness in His body. If you have any questions about these guidelines, please talk with the Biblical Counseling Coordinator.


I have read the principles and policies of the Biblical Counseling Ministry at Crossroads Church, and will consent and commit to:

  • receiving counseling that is based solely on the sufficiency of Scripture and not by man-made theories or philosophies.

  • acknowledging that my counseling will be conducted by a trained and/or certified Biblical Counselor and not a licensed Professional.

  • upon my agreement, that a trainee may be present in my session(s).

  • being encouraged, by my Biblical Counselor, with biblical hope and will be challenged towards change that conforms me to the image of Jesus Christ by the practical application of Gods truth in my life.

  • being completely open and honest at each meeting with my counselor and that, with Bible and notebook in hand, will come with homework assignments complete and a teachable spirit. If I do not, that could be reason for my being released from counseling.

  • a certain duration of counseling sessions that are in accordance with my specific issue(s) and with my recognizable growth that comes with responding to circumstances and situations in a Biblical manner.

  • communicating with my counselor if I can not make my meeting within 48 hours of our set time or else I may be released from our sessions.

  • acknowledging that a No-Show to my meeting time will automatically release me from counseling.

  • the idea that biblically there is no absolute confidentiality and acknowledge that my counselor will carefully guard what I have entrusted to him/her and will only use if it will help him/her to continue to walk along with me in my growth towards Christ-likeness.

  • the truth that my counselor(s) greatest desire is to see me change for the glory of God; and if he/she does not see my commitment to this, that we will discuss my possible release from counseling.

Electronic Signature

After carefully reading the conditions for counseling set forth on this page and agreeing to enter into counseling in accordance with them please write your full name in the box below and click submit as a form of electronic signature.